Amber was very sweet, we even talked on the phone briefly and she has a great sense of humor, and is very kind and understanding. You have a gem of a person working for your company, and I appreciate all her help! I will be ordering from Dark Knight Armoury again, and very specifically though you guys, because I appreciate all the hard work that seems to be running your company!
I just wanted to write and say I am super impressed by the quality of the item I was sent. The price was more than fair and the craftsmanship was above and beyond the call! Thank you a million times over. I'll recommend your shop to everyone in my group. Keep up the great work I will be back.
Just wanted to drop a note! AWESOME STUFF. It just arrived today :) I was pretty worried if things would still get shipped as they were all 'out of stock'. However, I was not let down. This is beautiful stuff! Awesome job and thank you.
My Princess Chemise Dress arrived today, and I am SO excited to wear it to the next RenFest I attend! Thank you for the amazing customer service. The original dress I ordered was out of stock with no ETA, and staff were so helpful. I was notified immediately and given great suggestions on what to order instead. It is rare to see an online company go above and beyond - you all truly do. And the product quality is excellent...can't wait for my corset to arrive. Thanks again :)
By doing a Google search for "authentic pirate clothing" I stumbled upon your site. Part of my order arrived within a few days of ordering it and the rest has just shipped. What Ive received so far has exceeded my expectations, especially at the prices I paid. Great quality, fair prices, and very attentive and helpful customer service. Business done right! Thank you!!!!
I have made two orders with your company and I just wanted to leave some feed back. I have been very satisfied with the speed of the shipping, the low prices and best of all the quality of the items. I plan to buy more from this site and have recommended it to my friends who are looking for costumes for next years ren fair.
Honestly... I can say you guys have the BEST customer service! Thanks a bunch!
I placed an order today, and was pleasantly surprised by the attitude and professionalism of Elizabeth, the representative that assisted me. Unfortunately, in today's culture, it is more often that we deal with CSRs that are rude and unqualified rather than the reverse. Elizabeth was cordial, polite and went that extra step to make sure my order was in stock and available for shipping. Please thank Elizabeth on my behalf, and keep up the good work!
This company ROCKS! I ordered something and it was too big. Their return policy was super easy and when I called and spoke to Rachael about adding something to my order she took care of everything over the phone and even ensured I would have my costume by Oct 25th. In this world where customer service seems to be a thing of the past it is so nice to deal with a company that puts customer service first! Well done!
Made a purchase yesterday at 3:45 PM. Received it today. Seriously. Amazing! I will definitely be shopping again!
I'd like to give my experiences with Dark Knight Armoury. They have been nothing but great to me in not only their fast shipping, good variety, and very helpful customer service. The products were affordable and high quality. I love my suit and I look forward to loving it for years to come.
I had a question about one of my purchases that I received in a very timely manner, seriously much faster than I thought. When I called they asked me a couple questions and for an email. I talked to three different ladies and all three were amazing at their customer service. Their names were Sierra, Kayla, and Rachael. They answered my questions and took care of situation in a hurry, and they made it an actual enjoyable conversation at that. So I would like to say thanks for the sweet gear, low price, and insanely good customer service. This site rocks and I will make sure to get any further gear from here.
I would like to take the opportunity to say that the items I have purchased in the past have held up beautifully and enjoy buying items from you. Because of that I will be purchasing all items I need from you . Also you see to it that I get them in a quick timely manner. Thank you again, a devoted shoper
I so much appreciate the excellent customer service we have received from you. You have been patient and very much focused on keeping us in the loop and making sure everything was taken care of. I work in customer service and understand just how many issues you must face in the course of a day--but you make your customers feel valued and make it as easy as possible to do business with your company. Because of how you handled our interaction, we look forward to doing more shopping with your company in the future. You should be commended on the job you do.
You have been incredibly helpful and assisted with every possible need. Your quick responses and adjustments have been insightful and met our needs. Thank you again!
Thank you so much, so very pleased with my order. LOVE the hoodies ! As always you guys never dissappoint.
I want to thank you for your excellent customer service, very fast shipping, and over all quality of your products and company. I have enjoyed doing business with you over the past few days and look forward to doing business with you again many more times in the future.
Hands down the best customer service I've ever had!! I know I probably wasn't the best customer, had poor Megan changing things left and right. But she had done everything I asked and was extremely friendly and helpful. I will definitely be ordering from Dark Knight Armoury again and recommending them to everyone!! Can't wait to get my order. Thanks a million!
Thanks so much for your help and excellent service!
I have to thank you again for the great customer service you have provided. Anytime I need period clothing I will definitely have you guys as my first pick.
Thank you so much. I really can't thank you enough. I've been studying swordplay and fencing since I was 16 and ive finally gotten around to purchasing a sword for myself. You helped me get all the info I need super quick and were very friendly and easy to talk to over the phone. I look forward to purchasing more items in the future. The first of which would be the matching brown leather scabbard to go with my claymore.
Just received my belt and wanted to say thank you so much!! It's beautiful and exactly what I was looking for :)
Beautiful, well-made, sturdy, elegant and special (Dk7008). Beyond expectations. This is the type of quality that makes Dark Knight Armoury special Thanks so much.
I am impressed with the communication with this seller. They responded to my inquiries quickly and thoroughly. Fast shipping and high quality item (DK1059-3). A very smooth transaction.
Got here very fast and my son absolutely LOVES it (DK4000). It's constructed beautifully and he'll be able to wear it for a long time. He's a small six year old and wears the buckles fully closed, so this can be part of his Ren Faire costume for years. Thanks!
Beautiful item (DK1055) and a great price. Super fast delivery. I'll definitely be buying from this vendor again!
Such a great idea, and wonderful execution. I've always prefered carrying things on a belt than in a purse, and these little bottles are perfect.
For some reason I didn't realize this (DK1029) was a triangular shaped bottle, but I dig it. The corks on their bottles are great quality, the leather work is effective, and carrying glass bottles on a belt is a really neat idea. I am very pleased.
Received product (DK1035) very quick! Exactly what I wanted and shop was incredibly helpful.
Thanks for your assistance. You have made this a pleasant transaction anyway and I will shop with you again!
I recently purchased a couple of Chinese broadswords(MC-1606PP) from your online store, very pleased with them, they look and feel great.
Received the bamboo Kendo sword today. It's perfect, just what i needed and excellent quality. Your service and delivery was very fast, you guy's are great. Thank You!
To start off I would just like to say... I am VERY satisfied with my purchase. I am Very Impressed with the quality of the metal when it arrived. For the price I doubt I could find better. As for the shipping and arrival.. Very timely, took a week to the day with just standard shipping and in my opinion is a very solid process. I have waited up to 2 months for swords in the past with other websites. The Chainmail shirt I ordered was heavy and well fitted, Which for not crafting to measurements I would say was very lucky or excellent craftsmanship to make the chain mail as well fitting as it is. All around I would give you 10 out of 10. I will definitely be using your site from now on for all my medieval needs.
Thank you for all your assistance. You do an amazing job at taking care of your customers. Thanks again & have a wonderful weekend!
My overdress,and ring belt, for my wedding arrived today! And it's even more beautiful than I thought it would be. Thank you for your speedy delivery, excellent prices and AWESOME quality. I'm always leery ordering clothes online but it's EXACTLY what I wanted. Thank you thank you thank you!!!!
Just received my order in the mail! I couldn't be happier with my items that I bought. Everything is professionally created and has such a high quality of craftsmanship. Super fast shipping speed so I will be all set and ready for this Saturday!! What a tremendous A+++ finding out about your shop. Thanks so much!!! You have made my week.
Awesome you rock! Thanks all of the people in customer service for me. Every one has been helpful with my order.
Thank you Joseph, you were very helpful on the phone. Excellent customer service is extremely hard to find these days, but you have delivered! Keep on doing it man, I appreciate it.
I received the shoes. They fit perfectly, and are adorable. Thank you so very much for your constant attention to my situation. Megan, your customer service is exemplary!!
I want to take this moment to say that I am impressed at the service from your business. First of all, some of the wooden swords I wanted were not in stock and someone called to ask if I'd like a different item. I did of course so that made me happy. Then I received them the day after they were shipped. Just in time for our re-enactors to use them at that nights practice. I was so relieved. I am the Educational Entertainment Director for the Celtic Society of West TN and our annual festival is Nov. 1st. We are doing a battle scene from the first century AD where Boudicca, the Iceni Warrior Queen from Britain, tries to defend against the invading Romans. Thank you so much for being courteous and prompt!
I just bought a pair of swords to go with a costume event that would go with boots I ordered from you guys. Again the package was on my doorstep within 24 hours, which is mind blowing. I ordered the "dragon evolution" and "black flame combat " swords for price considerations and was stunned at what came out of the box. If these are examples of your cheap stuff, I know I positively would be close to drooling over the high end models. Thanks again and you are now my official "go to" shop for any kind of gear.
I just ordered a pair of boots from you and was shocked that they arrived at my door less than 24 hours later. That is unbelievable service and I wouldn't hesitate to recommend you to anyone else. Thanks again.
I just placed an exchange order over the phone with your representative, Melissa, and she was extremely helpful and friendly. Good customer service is often hard to come by, but she was excellent. Kudos, and thank you!
Ordered my stuff on Friday morning, it arrived at my house on Monday morning, and everything is just as great or better than I'd hoped for!
I recently purchased a leather gauntlet from your website and it came only TWO DAYS later! I never get that kind of speedy shipping from eBay. I will definitely be ordering from you again!
Just got my order from you guys and i have to say i am very pleased! all of the products were made from authentic leather as per the description, and it
I was just chatting with a rep named Megan. I accidentally closed the survey before I had a chance to fill it out. She went out of her way to help me and I wanted to point that out. I also spoke to one of your sale representatives, Kayla, was very helpful with answering any questions I had. Even though we talked through chat, I could tell she had a positive attitude towards her job and I liked that. Please let her know what I said and you guys keep doing what you do. Thanks again!
Thank you for such great customer service! How nice to have a real correspondence instead of an automated email that tells me not to respond. We love your items. You guys have won our loyalty.
Thank you so much for the exceptional customer service. I will happily do business with your company in the future!
Hi, I recently placed an order but an item was out of stock, so I had to send a few emails and a phone call to substitute items and pay the difference. I spoke with Rachel through emails and Melissa over the phone, and would just like to say that your customer service department is fantastic. Every step of the way they were polite and helpful, and the setback was apologized for and promptly fixed. I've dealt with a lot of companies, but this was arguably the best that I have received to date, and as such I will definitely be ordering from you again.
Wow! Boots arrived days ahead of promised delivery and within needed time frame, and they're as awesome as I had hope they'd be! Needless to say I'll be singing your praises when someone asks me where I got these. You guys rock!
Thank you very much for your quick responses and replies to my questions. Excellent Customer Service. Thanks again.
I love the quality of the craftsmanship and how easy it is to find what you are looking for on the site. I will be a customer of yours for a very long time. I am going to have to build a room dedicated just to house what you sell!
Thank you Kayla for all of your efforts. I really appreciate your going the extra mile to accommodate. I hope your boss appreciates your efforts. I have been a Customer Service Manager for 25 years and I have to say, you handled this situation extremely well with the communication, the options you made available to me and the follow up. Great job!
A great BIG thank you to the ladies and all involved. I can't believe how fast it got here. Well packaged. My son will be so happy!
These bottles are an awesome addition to my plague doctor outfit. The green colour gives just the right eerie ambiance for the character, and they feel very high quality. Cheers!
The order shipped so fast that I could hardly believe it arrived when it did. And it was a custom request, no less. The belt is perfectly sized and the bottles are very authentic in their design. This is unreal service - thanks!
I adore these bottles! I bought 2 and was very pleased with them. They got here quick and were a wonderful last minute addition to my fantasy costume. Great quality! Thank you sooooo much!
I've bought from your company many times in the past, and I've always had a wonderful experience doing so. Recently I realized some of the items ordered weren't in stock and wouldn't make it by my deadline, and I was able to quickly and painlessly alter the order to interchangeable items that would make it to me on time. The customer service representative was very polite, cheerful, patient, and extremely helpful throughout the entire process. This kind of service coupled with a very extensive array of products is why I always come back to you!
We received the order and really liked everything. Thank you for your prompt service and your great products!
My order was exactly as I pictured it. The seller was very courteous and responded to all my questions very quickly. Highly Recommend!
Thank you very very much. I do look forward to purchasing again from you in the future, even more so now due to your wonderful costumer service!
I just wanted to make sure thanks were given to Kayla. She provided me with AMAZING customer service today. She even went as far as to run to check stock before she placed my order. She was very helpful and nice. This is exactly why I always buy from Dark Knight Armoury.
I just wanted to let you know that I've received the parcel. I'm really pleased about it all. Excellent job!
I bought a small Medieval coin pouch and,I have to say, It is PERFECT! It is just what I had in mind. It was a gift for my son, who thinks that coin pouches will (or should) be back in fashion soon! I will recommend your site to all and will be back myself. As they say - Everything old is new again!
Let me just say I am impressed with your company. I placed an order a few hours ago and have already received a shipping notification, There are others items I am interested in and look forward to doing more business with you.
I just wanted to let you guys know that I think your website is awesome! I thought you should know that you have another customer to shop here now and then. You guys have some really amazing items!
I would just like to thank you all at Dark Knight Armoury. I have received my Assassin's armor and it is a perfect match for what I wanted. Though the order needed to be changed, you were very helpful and friendly. I look forward to doing business with you again.
You have some great things on your website and they are very realistic, and your customer service is excellent! So I am planning on returning for future purchases. You guys are great.
You are a great help and I hope your employers know what an asset you are to the company. You are definitely a keeper!!
(: I have made my purchase already and received it very quickly! I absolutely love this company
Hi, Just a short note to tell you. I like my fairy necklace (Diana) Item number CCJO55. Great customer service and fast deleivery. Rates a 10 plus. Thank you
This is adorable and perfect! A fun, inexpensive accessory to a costume, but still sturdy and well-made. The purple glass is really pretty. Thank you!
Delivered on time and exactly how it looks in the picture. Could not be more pleased. Belt was of great quality too.
These are fantastic! They look even better in person. Extremely fast shipping and wonderful value! Thank you so much!
I absolutely love it (DK7008)!!! It fits beautifully and looks AMAZING with my Qarth and Season 4 dresses! Soooo happy!! Would definitely recommend!!
Love this arm cuff (DK6074). Fits great and is made of great material. Received a day early.
I would like to thank you all for your amazing service, you have really gone above and beyond with your assistance and it is greatly appreciated.
A lady named Kayla helped me make my order. She went above helpful when she made two trips into the warehouse. Then the sword I wanted was out of stock and now discontinued. She went and found another sword. She took a lot of time with me. That's why I order from you. Nobody’s going to beat your customer service. I've never sent anything back yet, only my third order. But I'm sure, with people like Kayla, it would not be a problem!
I love the quality, great selection, and affordability! Great company, and true to your word.
The prices without a doubt. In addition to the wide variety of items, your price stands out by far the best. If there is anything I need that I do not want to pay an arm and a leg for, I know I can go to Dark Knight Armoury and not only find what I am looking for, but pay a fair and balanced price for the item
Prices are awesome, the selection is phenomenal, and the customer service is quick to get in contact with you! I always recommend Dark Knight Armoury to people looking for larp or costume supplies
I can't live without Dark Knight Armoury be because they always have the gear I need for any quest! Also because their merchandise has proved reliable time and time again.
Larp and the medieval Faire so let me get in touch with that time period. I love this page because it shows me even more unique things from that time. I love learning about historical times and events and items. I have European descendents in my blood lines so it also makes me feel more connected to my origins and family roots.
What's not great about Dark Knight Armoury?! A wide and varied selection of weaponry - LARP, re-enactment and real. Armour & garb from head to toe. Gifts of jewelry, statues, figurines, art. Tons of accessories from pouches, belts, frogs, pipes to camp gear. Giveaways. Contests. Holiday savings. Discounts. Coupons. Shoot - great prices on everything, too! The list is long, but this covers the basics of what makes Dark Knight Armoury great to me!
We love Medieval/Magical/Mythical themed stuff so so much, so we LOVE Dark Knight Armoury. In fact, we are such big fans of this theme that we named our dogs Phoenix and Gryphon, since they go with that theme. We love collecting items that relate to this theme. Of course we want absolutely everything that has a phoenix or gryphon on it, to match our dogs' names, and Dark Knight Armoury has plenty. We also love collecting dragons, unicorns, fairies, and more. In fact, we recently had a Medieval themed birthday party for our golden retriever Gryphon, and Dark Knight Armoury was perfect for prizes, goody bag items, and decorative accents for the party. Here is a collage with photos from the Medieval party, which Dark Knight Armoury was a big part of. Everyone dressed as knights at the party, with helmets and armor vests. We decorated the room with all sorts of medieval scenes, like knights jousting, a maiden in a tower, a medieval banquet, and more. We also made snacks to match, like cookie targets with pretzel arrows, torches out of ice cream cones and orangey snack flames, and crests made from cheese and crackers. We had all medieval themed games, and the guests especially loved the prizes, which included dragon and unicorn boxes and necklaces, which we got from your site. As you can see, we are definitely Dark Knight Armoury Superfans and would recommend your site to everyone!
I'm huge fan because of your wonderful, large selection of high quality LARP, costume gear, and amazing movie replicas! My favorites being the renaissance and dragon leather outfits and all your beautiful bows! I also love all the collectibles, such as dragon figurines, dragon (which are my favorite, and I have a larger collection thanks to you), as well as fairies, and so many other wonderful pieces. You offer such a massive collection of awesomeness everyday, and you keep adding more!! Your site is the first I visit if I am looking for something new to add to my dragon collection, or something to make or add to a costume. It's also prefect for shopping for gifts for my LARP friends or fantasy lovers!
I love the cool items and the customer service is second to none.
As an all around Rennie and LARP Gamer, i enjoy, love and worship every aspect of the things you do especially by bringing to life the items from the Lord Of the Rings trilogy. Because of your wonderful service and exquisite items i have every bit of my Dragon Tamer Outfit completed and simple enjoy the looks on kids faces when they pass me at fairs. Soon i will have the Eldarian Elf costume created all thanks to the wonderfully glorious & extensively Divine Items your Shop holds. Thank you all for making my dream of being a Prince Come true.
Suiting up with gear fromDark Knight Armoury allowed me to propose to the love of my life like this! It was truly an amazing day.
Honestly, I'm a huge fan because Dark Knight Armoury represents a rise in LARP culture in the US. That we can have a store devoted to such a huge variety of garb, costume, props, weapons, etc., that manages to stay afloat and is based in my home state is just huge and awesome. It's always the high point of my excitement at the Gencon dealer's hall and the place I always ask for gift cards from for birthdays and the like. I've really had a lot of very cool stuff come from your store and I wish you guys all the best in expanding and continuing!
Well what i can say? I just love you guys, great stuff not only for LARP fans also have great stuff for collectors and decorative things for your house is just amazing. I love movies so i search a 300 helmet then i watch the huge variety of weapons, clothes, banners, armor and i just fall in love of the store... what else i can say? In simple words... great quality, great variety and great prices.
With the help of the site and the awesome selection of merchandise. I was able to piece together my Dragr character and bring it to life at multiple faires. Seeing the look of amazement on children, adults and rennies alike made it all worth it. It's been so well received that performers at the Ohio renaissance festival have started to use me to interact with faire goers. And I love every minute of it!
Hello Dark Knight Armoury, The last time I placed an oder with you, I was delighted by the excellent service you provided (tunic top) after you found the item was not in stock. On my most recent order had not shipped. Today, I talked with Melissa in customer service, who expedited the order for me to be delivered by 8/28. Just want you to know how much I appreciate the attention to my concern. My son leaves for DragonCon 8/28, and would have been very disappointed if the item did not arrive on time. Not every company cares about these things, and you've shown that you do. Thank you for helping.
I just wanted to thank your team for a great buying experience. I'm a bit skeptical about buying from new companies online. I was pleased you had a live chat available and Megan was more than happy to field my barrage of questions about your products, service, meaning of life, etc. More exciting, however, was the immediate order acknowledgement and very fast invoice/tracking number! It's great to have such a ready and immediate flow of feedback and update and I very much appreciate your teams effort in providing this terrific buying experience! Once again, thank you to the team at MC!
Recently I worked with one if your associates, Mellisa, she was very sweet, a great help, and got back to me way more quickly than if expected, and went out of her way to be sure I was satisfied. She is a fantastic employee, and it seems to me that she is highly dedicated. Just thought you should know.
Thanks Megan, you have been very helpful and I do appreciate it. You are a credit for your employer, hope they know it. Thanks again from an old vet who likes dragons.
I just received the medieval helmet and breastplate that I ordered for the Medieval studies program here at the school where I teach. I am very impressed with the quality of the replicas - they are beautifully crafted and far exceed my expectations. I also was very impressed at the speed of delivery and the conscientious packaging. I will certainly order from them and recommend it to anyone looking for high quality period replicas and costumes.
You told me what was going on and gave me a possible solution to it as well. I really want to thank you for that cause I have had some bad experiences before and it can be maddening when there is nothing you can do about it. I will definitely order from you guys again because of this. Is there anyway to pass this along to your boss? You did a great job and I would love to make sure you got the credit you deserve for it.
I called your phone number in regards to an existing order that I had made. Christy received me very warmly and professional and provided excellent and articulate customer service. I was very aware of my options and felt that she legitimately wanted to help me. I just want to extend this "kudos" to her. If there is a reward system in place I recommend her for it. Thank you.
Let me begin my saying that you have demonstrated the utmost in costumer satisfaction in hanging the challenges with my order!! My compliments to you. I truly appreciate you understanding of my situation and the kindness extended to help resolve the presenting dilemma. Having my 1st and only child's birthday is a high priority which ordering this costume will only make it complete!!
I just want to extend a huge Thank You! to Tyrin, Christi, Melissa, and anyone else I talked to. Thank you so much for your great customer service. These individuals took care of my issue quickly and painlessly. Thanks to all of you, we have all our items to dress for our trip to the Texas Renaissance Festival this weekend. Y'all are the bomb!
THANK YOU Christy - you were such an angel for helping me with my shirt order today and getting things moving so my groom and his men can be clad in your lovely Pirate attire next week!
Just wanted to write a brief note to commend Megan for her excellent customer service! She was patient and attentive to my many questions, addressed my many concerns and worked well over all in insuring that my concerns were addressed and that my experience in dealing with 'Dark Knight Armoury' was a very positive one!
Thank you Chad. Based on how amazing you guys are and how well I was treated by your staff I will use you in the future and will recommend you to others. Thank you for your understanding and your prompt response.
I ordered the Dark Rogue harness piece with hood just in time for MegaCon and it was fantastic! I loved the design and layout and it worked great with my character (Green Arrow). I appreciate the business and to see that those negative comments do not reflect you guys today. I look forward to ordering more from you in the near future. Thank you so very much for the professionalism and prompt service.
I would like to say that this was the easiest i have ever had customer service. The operator was very kind and courteous, as well as accurate and direct in the estimated time. Thank you for making this process so easy.
I put in my order Wednesday, came yesterday. Very nice quality products, and the smell of leather was amazing. I spoke with Megan in customer services, and she was very helpful and very friendly. A good review from a satisfied customer.
Thank you so much. I've placed several orders (my entire costume) from this company and have had nothing but exceptional service as well as products.
I just wanted to express my gratitude towards Alecia in your customer service department. I had ordered something that was out of stock and she gave me several options that I may be interested in and also suggested ordering another size. I asked her some questions regarding the other size and she was quick to respond (within hours!) and had a great attitude. She was quick to respond and because of her great customer service I would gladly recommend this company for ordering products and I will also continue to order products. Even though I didn't get what I initially ordered I believe the different size will work just as well.
Very cool, THANK YOU !! I placed an order this morning (Articulated Gauntlets Item#: MCI-2588) and the giftcard worked like a champ! You and DarkKnight have been fantastic -- I really appreciate your most excellent customer service !!
I'm in the market for quality LARP/practice swords for myself and the boyfriend but have a pretty major latex allergy. I sent an email out in hopes that I'd even get a response as far as recommendations. To my surprise I received an email from Joseph with a link for several great, latex free options. I really appreciate the help and wanted to let you know that I will be purchasing from Dark Knight Armoury (and probably Dark Knight Armoury for other items) as soon as I get the funds together!
I'm real happy with the past few orders I've received and it turned out to be a great series of renaissance festival outings this year. Wanted to give you guys a big thanks for everything, I loved the outfits and gear!
Not only was Joseph willing to help look for something appropriate for this project, when asked, he actually went and got each piece we were looking at so that he could measure them and give me the dimensions. I used up an extraordinary amount of his time. He was knowledgeable, patient and pleasant throughout all my questioning. If Joseph is the example of your staff, kudos to you! He was amazing!
Thank you. I really appreciate all the help. Not many would take personal intrest in a lone transaction but you have. And in addition your swift response is greatly appreciated. It speaks well on the character of your organization. I will be sure to do buisness with you for any of my future needs.
Thank you both so much for following up as diligently as you have. You guys are great and I hope your supervisors know that!!
People like you and your company make it a lot better for this ol' Vet!
I just got my bracers from these guys and let me tell you that they have the best customer service. I talked with a representative online on their website and they were very helpful on answering my questions and even went as far as to call me when my order was shipped which is something other companies don't do. I can proudly wear these high quality bracers to the renaissance fair this year and will order other products from this website in the future.
The bow came in time! Thank you for being a true professional during this prolonged order. I am happy with the bow design and workmanship.
Thank you. I already ordered and used the credit. I am sorry the sword broke but your customer services is fantastic and I will recommend your website. Thank you again.
Thank you very much. I am very thankful for all of the wonderful help you have given me for this. I will be sure to look at your website in the future for anything I may need. Thanks again.
I am a subscriber to the Dark Knight Armoury newsletter, and an occasional customer. I want to mention how much I appreciate the quality you put in your newsletters. They're always so much more than the typical sales pitch you get from other companies -- I love the history lessons, recipes, and tidbits of information that are always included. It makes it a delight to read, rather than just another junk email to wade through. I am bringing this up because I think it bears being said, and I want you to realize that your work is appreciated. Keep up the good work!
While shopping the dark knight armory, the layout of the page confused me and i had trouble finding what i was searching for. I used the chat help request, and the operator "joseph" helped me find the perfect warrior armor for the SCA event my brother and I are attending. I gave him very limited information but that didn't stop him from being a tremendous help. Because of him, your site is bookmarked, and will be used regularly by me. Thank you
Thanks!' I appreciate the work you've done for me.' The shirt actually came in today, looks and feels great!' I don't know how things work there, what your position is, but if it would do you any good with your employer, you've got my personal commendation for being on top of this.' Thanks again, take care!